iKiSS, we received the 2 HS BM900 slit lamps, have them mounted and have used them for a week. They are beautiful. Great work on refurbishing! Thank you!
Wayne, Nashville, TN
Thank you so much for such an easy purchase of the Tono pen. It arrived yesterday and looks great! I initially sent out numerous emails from many different sites selling the units. You answered back first, had the best prices and were the nicest guy to work with. Thanks again. I hope to do business with you again soon!
Brad (Miami, FL)
We are so very pleased with our Tono Pen, Tina (our manager) gave me extra props for finding you and saving so much money. So you will definitely get ALL of our business in the future, as well as orders on the tip covers. All the techs agree your tip covers are awesome! Thanks for helping us save so much money! I will let you know when we need more tip covers.
Have a great day!!
Lenise, C.O.A. (Palm Desert, CA)
Your attention to this transaction has been admired. I appreciate your focus on customer service and customer satisfaction. I look forward to inspecting and then using the new tonopen. Thank you and I’m sure we’ll purchase again.
Dr Liegner (Sparta, NJ)
Good morning Mr. Schaefer,
Thank you for your time on the phone and in handling this order. I really appreciate the great service! The case is perfect.
Omar Sweidan (Dearborn Heights, MI)
Outstanding customer service! I recently purchased a refurbished tonopen from iKiSS. It arrived quickly and in excellent condition. I had purchased a refurbished tonopen previously from another company, but had encountered many problems with the instrument and received very poor customer service from them. Thank you, Richard and your staff for your outstanding customer service and friendly help. It has been, AND will be a pleasure to continue doing business with you and iKiSS!
Leslie R Masciarelli, OD (North Dakota)
Our practice switched to iKiSS over a year ago for our tip covers and repairs. We have an extremely busy multiple location practice and rely on iKiSS for all our Tono Pen needs. Their low costs save us several thousand dollars a year! The tip cover quality and service are exceptional! I would not hesitate to recommend them to anyone. Good people too!
Alex S. (Phoenix)
Richard and the iKiSS staff was extremely helpful and professional. I purchased a used Tonopen found on the website and had a great experience. It was delivered quickly and was in very good shape. A minor glitch occurred on delivery which was handled within an hour and there has been no problems since. Highly recommend this company!
Dr. Brian Weitzman (Virginia)
I recently had to opportunity to use iKiSS to repair one of my Tono-Pens and I could not have been more pleased with the entire experience. From the first call all the way through receiving my unit back, in better than new condition, I was always notified at each step in the process. The work was done on time and at the price stated. No surprises along the way.
It was very refreshing to deal with a company that truly understands its customers and the meaning of customer service.
I will be using them again in the future for all my Tono-Pen repairs and supplies and would happily refer colleagues to them without hesitation.
Anthony Favale, O.D. (Florida)
Thank you very much for sending me Tonopen. I received it today and it works excellent. Only 3 days to Japan!
Many thanks again.
Haruki Inaba (Japan)
I am computer illiterate. Had a little problem with my order, but nobody is perfect. I really like this company. Totally impressed with their customer service. Customer for life.
Dr. Koralewski (Tucson)